Method Of Payment:
Our terms are Net 30 days from the date of invoice on established accounts. You may pay with company check, VISA, MasterCard, Discover, or American Express. First orders require Credit Card or another approved prepayment method. Failure to keep your account in good standing may result in a modification to these terms. All international orders are prepaid only.
Shipping:
All shipments are FOB factory. We ship UPS Ground, with standard $100 per package insurance coverage, unless otherwise specified on your order. UPS automatically covers most packages for up to $100 for both domestic and international shipments. UPS can provide declared value coverage for an additional fee for packages that exceed a $100 value. Please notify us at the time of order if you choose to have your freight insured beyond the $100 standard coverage. Freight charges, including additionally requested insurance fees, will be applied to your invoice total. Damaged goods, goods that are missing as a result of a damaged shipment, or lost shipments must be reported to Miller's immediately and noted on the freight receiving bill. You, as consignee, are responsible for contacting Miller's for the timely filing of freight claims. Damaged or lost items which were not insured for declared value coverage may result in a claims loss limited to, and reimbursable of, only $100.
Warranty:
Miller's warrants non-dynamic products for one year, from the date of shipment, that fail to perform due to defects in workmanship or materials. Miller's sole obligation and your exclusive remedy under this warranty shall be limited to repair and/or replacement. This warranty does not include any labor charges incurred in replacement parts installation.
Returns:
Items to be returned for credit must have a prior return authorization. Items must be returned prepaid including international customs/duty fees, as applicable. Unused items may be returned within 30 days of the invoice date to receive full credit. Unused items returned after 30 days from the date of invoice will be subject to a 20% restocking fee. Custom, used, or modified equipment may not be returned for credit. Return authorization (RA) is valid for 30 days from date of issuance.
If you don't see what you need, please contact us or send us a drawing and we'll assist you with your configuration needs!
